Cosmo Online Casino in Australia – Terms and Conditions
Содержимое
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Account Registration and Verification
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Gameplay and Wagering Requirements
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Payout and Withdrawal Terms
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Payout and Withdrawal Methods
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Minimum and Maximum Withdrawal Amounts
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Withdrawal Processing Time
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Withdrawal Fees
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Withdrawal Limits
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Withdrawal Reversals
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Dispute Resolution and Governing Law
Cosmo Australia, a leading online casino operator, is committed to providing a safe and enjoyable gaming experience for all its customers. As part of this commitment, we have established a set of terms and conditions that govern the use of our online casino services.
By accessing and using our online casino services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you must not access or use our online casino services.
1. Eligibility
To use our online casino services, you must be at least 18 years old and have a valid payment method. You must also be physically located in Australia at the time of play.
2. Account Registration
To register an account with us, you must provide accurate and complete information, including your name, address, and contact details. You must also choose a unique username and password.
3. Account Security
You are responsible for maintaining the confidentiality and security of your account login credentials. You must not share your login credentials with anyone or use them for any unauthorized purpose.
4. Wagering and Betting
You must not wager or bet more than you can afford to lose. You must also not use our online casino services for any illegal or fraudulent purpose.
5. Withdrawals
We reserve the cosmo casino online right to request additional documentation or information to verify your identity and payment method. We also reserve the right to limit or refuse withdrawals at our discretion.
6. Dispute Resolution
If you have a dispute with us, you must contact our customer support team in writing to resolve the issue. If the issue cannot be resolved, you may contact the relevant regulatory authority or seek legal advice.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or related to these terms and conditions will be resolved through the Australian courts.
8. Amendments
We reserve the right to amend these terms and conditions at any time. You will be notified of any changes and will be required to agree to the revised terms and conditions in order to continue using our online casino services.
We are committed to providing a safe and enjoyable gaming experience for all our customers. If you have any questions or concerns, please do not hesitate to contact our customer support team.
Account Registration and Verification
Cosmo Online Casino in Australia is committed to providing a secure and enjoyable gaming experience for all its players. As part of this commitment, we have implemented a thorough account registration and verification process to ensure that all players are who they claim to be and to prevent any fraudulent activities.
To register for an account at Cosmo Online Casino in Australia, players must provide the following information:
- Full name
- Date of birth
- Valid email address
- Unique username and password
- Valid phone number
Once the registration process is complete, players will be required to verify their account by providing proof of identity and proof of address. This may include:
- A copy of a valid government-issued ID (such as a driver’s license or passport)
- A utility bill or bank statement that shows the player’s name and address
The purpose of this verification process is to ensure that all players are who they claim to be and to prevent any fraudulent activities. By verifying the identity and address of each player, we can ensure that our games are fair and that all players are treated equally.
It is important to note that Cosmo Online Casino in Australia reserves the right to request additional documentation or information from players at any time. This may be necessary to verify the player’s identity or to comply with anti-money laundering regulations.
If a player’s account is not verified within a reasonable period of time, it may be suspended or closed. In this case, the player will be notified and given the opportunity to provide the necessary documentation to complete the verification process.
We understand that the verification process may seem lengthy or tedious, but we assure you that it is an essential step in ensuring the security and integrity of our games. By working together, we can provide a safe and enjoyable gaming experience for all players at Cosmo Online Casino in Australia.
Gameplay and Wagering Requirements
Cosmo Online Casino in Australia is committed to providing a fair and enjoyable gaming experience for all players. To ensure this, we have established certain rules and guidelines that govern gameplay and wagering requirements.
Gameplay Requirements:
1. All games at Cosmo Online Casino are played with real money, and all winnings are credited to the player’s account in Australian dollars (AUD). The minimum deposit required to play is AUD 10.
2. The maximum bet allowed per spin or round is AUD 10. This limit applies to all games, including slots, table games, and live dealer games.
3. The maximum payout per spin or round is AUD 50,000. This limit applies to all games, including slots, table games, and live dealer games.
Wagering Requirements:
1. All bonuses and promotions at Cosmo Online Casino are subject to a wagering requirement of 40x the bonus amount. This means that players must wager the bonus amount 40 times before they can withdraw any winnings.
2. The wagering requirement applies to all games, including slots, table games, and live dealer games. However, not all games contribute equally to the wagering requirement. The following games contribute 100% to the wagering requirement:
– All slots games
– All table games, except for blackjack and roulette, which contribute 20% to the wagering requirement
– All live dealer games, except for live blackjack and live roulette, which contribute 20% to the wagering requirement
3. The following games do not contribute to the wagering requirement:
– All progressive jackpot games
– All games with a progressive jackpot
4. The wagering requirement must be met within 30 days of the bonus being credited to the player’s account. If the wagering requirement is not met within this timeframe, the bonus and any associated winnings will be forfeited.
5. The maximum bet allowed per spin or round is AUD 10. This limit applies to all games, including slots, table games, and live dealer games.
6. The maximum payout per spin or round is AUD 50,000. This limit applies to all games, including slots, table games, and live dealer games.
By playing at Cosmo Online Casino, you agree to be bound by these gameplay and wagering requirements. If you have any questions or concerns, please do not hesitate to contact our customer support team.
Payout and Withdrawal Terms
Cosmo Casino is committed to providing a seamless and efficient payout and withdrawal process for our Australian players. Below, you will find the terms and conditions that govern the payout and withdrawal of funds from your account.
Payout and Withdrawal Methods
Cosmo Casino offers a range of payout and withdrawal methods, including:
- Bank Wire Transfer
- Visa
- Mastercard
- Poly
- Neteller
- Skrill
- Paysafecard
When making a withdrawal, you will be required to provide identification and proof of address to ensure the security and integrity of your account.
Minimum and Maximum Withdrawal Amounts
The minimum withdrawal amount is AUD 20, while the maximum withdrawal amount is AUD 5,000 per transaction. If you wish to withdraw an amount exceeding AUD 5,000, you will need to contact our customer support team to arrange an alternative withdrawal method.
Withdrawal Processing Time
The processing time for withdrawals is as follows:
Please note that the processing time may vary depending on the payment method chosen and the bank’s processing time.
Withdrawal Fees
Cosmo Casino does not charge any fees for withdrawals. However, please note that some payment methods may charge a small fee for processing the withdrawal. This fee is not charged by Cosmo Casino, but rather by the payment method provider.
Withdrawal Limits
Cosmo Casino has a daily withdrawal limit of AUD 5,000. If you wish to withdraw an amount exceeding this limit, you will need to contact our customer support team to arrange an alternative withdrawal method.
Withdrawal Reversals
In the event that a withdrawal is reversed due to a technical issue or a mistake, the funds will be returned to your account. If the withdrawal is reversed due to a breach of our terms and conditions, the funds will be forfeited.
Cosmo Casino reserves the right to modify or change these payout and withdrawal terms at any time. It is your responsibility to review these terms regularly to ensure you are aware of any changes.
Dispute Resolution and Governing Law
Cosmo Online Casino in Australia is committed to providing a fair and transparent gaming experience for all its players. In the event of a dispute, we have established a clear process for resolving any issues that may arise.
Dispute Resolution Process:
| We encourage all players to contact our dedicated Support Team at [support@cosmo.com.au](mailto:support@cosmo.com.au) to report any issues or concerns. Our team will do their best to resolve the matter promptly and fairly. | If the issue cannot be resolved by our Support Team, it will be escalated to our Dispute Resolution Committee, comprising of senior management and industry experts. The Committee will review the matter and make a decision based on the evidence presented. | The decision of the Dispute Resolution Committee is final and binding. In the event of a dispute, we will provide a written explanation of the decision to the player, outlining the reasons for the outcome. |
Governing Law:
The laws of Australia will govern any disputes or claims arising out of or related to the use of Cosmo Online Casino in Australia. By using our services, you agree to submit to the jurisdiction of the Australian courts and to the laws of Australia.
We are committed to providing a fair and transparent gaming experience for all our players. If you have any questions or concerns, please do not hesitate to contact our Support Team at [support@cosmo.com.au](mailto:support@cosmo.com.au).